Felix Stalder on Tue, 4 Aug 1998 14:35:22 +0200 (MET DST) |
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<nettime> Rishab Ayer Ghosh: Cooking pot markets 2/2 |
----- beginning of part 2 ------- Is reputation a convertible currency? Suppose you live in a world where people trade chicken and grain and cloth - a very basic economy indeed! Suddenly one day some strangers appear, and offer to sell you a car; you want it, but "Sorry," says one of the strangers, "we don't take payment in chicken; gold, greenbacks or plastic only." What do you do? It's not hard to figure out that you have to find some way to convert your chicken into the sort of commodities acceptable to car dealers. You have to find someone willing to give you gold for your chicken, or someone who'll give you something you can trade in yet again for gold, and so on. As long as your chicken is, directly or indirectly, convertible into gold, you can buy that car. What holds for chicken in a primitive barter economy holds also for intangibles such as ideas and reputation in the part of the economy that operates on the Internet [16]. And some of these intangibles, in the right circumstances, can certainly be converted into the sort of money that buys cars, leave alone pizzas to keep hunger away. This may not apply to your reputation as a cat enthusiast, though; it may not apply to all software developers all the time, either. In the primitive barter economy, trade is limited to basic commodities with only the occasional car thrown in, Not everyone will want to buy cars, however rich they may be in grain and cloth. Much of their earnings will go back into buying more basic commodities; only some of it will be converted into car-buying things like gold. Then again, only some people at some times will be able to find the right sequences of trades to convert chicken into gold, which may depend on context and the general demand for such unusual things in the economy. On the Internet - indeed in any knowledge economy - it is not necessary for everything to be immediately traded into "real world" money. If a significant part of your needs are for information products themselves, you do not need to trade in your intangible earnings from the products you create for hard cash, because you can use those intangibles to "buy" the information you want. So you don't have to worry about converting the warm feelings you get from visits to your cat Web page into dollars, because for your information needs, and your activities on the Net, the "reputation capital" you make will probably do. "The cyberspace 'earnings' I get from Linux," says Torvalds, "come in the format of having a network of people that know me and trust me, and that I can depend on in return. And that kind of network of trust comes in very handy not only in cyberspace." As for converting intangible earnings from the Net, he notes that "the good thing about reputations ... is that you still have them even though you traded them in. Have your cake and eat it too!" In 1990, Colin (Col) Needham was a research engineer for "a major US computing company which has a large industrial research facility in the UK." [17] What on earth was he doing developing the Internet Movies Database, which quickly became perhaps the most comprehensive source of data on films anywhere? [18] "I started the database as a fun activity back in 1990," says Needham. "There was already a list of actress filmographies being posted" - by the Net's ubiquitous hobbyists who don't want to charge for the work they do - "to [the USENET newsgroup] rec.arts.movies and I added to that by creating a companion actors list just for a little bit of fun combining movies and computing." I never believed that people could do so much work just for "fun". Yet it's the most common reason I have always seen for anything of value produced on the Net. Some of these people, including Needham and Torvalds, spend several hours a day, forgetting to sleep, writing programs and creating articles and Web pages. Fun? For close to three years, I have been publishing frequent articles on the Internet, analysing the Indian telecom and broadcasting markets. Unlike the weekly column that inspired this book, my analyses are published on-line only, and don't even get the fees Indian newspapers pay. True, I enjoy doing this, as I have enjoyed my prolific posts to various discussion groups over the years, but none of this has been just fun. But I have to admit that it takes a while to get to more substantial reasons for the Internet's huge productivity. After all, few people think of economics while developing free resources on the Net, and since they're not getting paid for it, the first answer that pops up to the question "why am I doing this?" is Fun. But there's more. "The original motivation," says Needham later, "and [the] sustained motivation right through to today was just to put something back into the Internet community in one small way ... [it's just that] over the years it turned into a bigger way!" Now that's more like it. Putting something back into the Net seemed not much clearer than "fun" at first, but it is at least a sign that there is something Needham, like all of us, took out of the Net in the first place. There is, here, the first glimpse of a process of give and take, by which people do lots of work on their creations which are distributed not for nothing, but in exchange for things of value. People "put it" to the Internet because they realise that they "take out" from it. Although the connection between giving and taking seems tenuous at best, it is in fact crucial. Because whatever resources there are on the Net for you to take out, without payment, were all put in by others without payment; the Net's resources that you consume were produced by others for similar reasons - in exchange for what they consumed, and so on. So the economy of the Net begins to look like a vast tribal cooking-pot, surging with production to match consumption, simply because everyone understands - instinctively, perhaps - that trade need not occur in single transactions of barter, and that one product can be exchanged for millions at a time. The cooking-pot keeps boiling because people keep putting in things as they themselves, and others, take things out. Torvalds points out, "I get the other informational products for free regardless of whether I do Linux or not." True. But although nobody knows all the time whether your contribution is exceeded by your consumption, everyone knows that if all the contributions stopped together there'd be nothing for anyone: the fire would go out. And that wouldn't be fun at all. Needham was a film buff, and had reason to put back into the section of the Internet that fed his interest in films. He had no plans to trade in the reputation capital the IMDb earned him for money, at first, because he had a job and was using his "reputation earnings" as brownie points, of sorts, in the on-line world of film. His intangible wealth was being used as a ticket to the consumption of intangibles, similar to the chicken-breeder's spending on grain and cloth, but not cars, in the primitive barter economy. In contrast, Rob Hartill, who developed the software for the Web version of the IMDb, and has maintained the Web version since its inception, is a self-described "computer junkie". Indeed, he's better known now one of the core developers of the free Web server, Apache [19]. As for movies, he says, "I like watching films when I get the chance, but I don't take it seriously; no video collection, no LD player, no movie books." [20] He didn't have much reason to put anything into the Internet - at least, not into its movie-loving parts. Nor could the reputation of having worked on the "greatest possible entity" that Needham sees as the IMDb be much good to Hartill; why should a computer junkie care about what film buffs think of him? Of course, the work Hartill was extremely computer-related. "I loved the idea of database being available to jog my memory and generally just be there to play with," he says, so "fun" was important for him too! "For me, the Web was a new media [sic] that hadn't been exploited for anything interesting," so Hartill was, naturally enough, willing to develop an interesting application with a lot of effort, in order to give it away. Someone had put the new medium of the Web into the Net, Hartill felt obliged to put in something himself. "I was looking for things to do with the Web ... and I just happened to have the [movies] database sitting in my filespace." So his involvement with movies was coincidental; what Hartill was putting into the Net concerned his area of work and interest, programming for the Web. Indeed, "if it hadn't been the IMDb," says Hartill, "I'd have burnt my eyes out with some other programming project I'm sure." Hartill, unlike Torvalds, then decided to cash in on the reputation capital his contribution to the IMDb earned him, perhaps answering those who asked "ask why on earth I spent so much time working on [IMDb] for no apparent gain." He went to work at Los Alamos National Laboratories. "My boss at Los Alamos hired me on the basis of what he'd seen of the IMDb" - which was pretty famous, and very popular, by that time. Hartill's contribution to it was well known, so "I didn't have an interview or even talk to [Los Alamos] on the phone before meeting him on my first day [at work]." But the IMDb, to use Needham's words, "snowballed." It has now grown so big, that Needham is working on it full-time, as are Hartill and several others with whom they formed a company. IMDb is still free, and still relies on inputs from readers - like the original version, based on the content of rec.movies.reviews. The motivation to develop it further, according to Needham, is not very different from what it was originally - "it's seeing what the database has become and means to hundreds of thousands of users and the challenges of taking it forward which motivate me." However, the fact that Needham and Hartill have formed a company to work on the database full-time means that IMDb has to be their source of real income. It is not enough for IMDb to earn intangibles such as reputation to meet their needs for intangible information products on the Net; Needham and Hartill now need their work to make some real money, tradable in the economy outside the Net. As Needham adds parenthetically, "of course I now have [the] added motivation that if we fail then my wife and kids starve too." Reputation capital can help earn tangible monetary returns: IMDb now takes paid advertising. Cooking-pot markets One can attempt to estimate the monetary value of the static resources of the Internet. This could be extended to software systems such as Linux, even though this not truly a static resource as much of its value lies in the organisation of its developer community, rather than any single copy of the operating system software. For instance, calculating that since Linux users have, on average, much fancier hardware than Windows users and could therefore pay more for the software, the 5 million-odd estimated installed base of Linux is worth some $500 million in annual revenues. (This sort of valuation is faulty, as not everyone who uses free software would buy a full price version; however, the Business Software Alliance uses the same method to calculate losses through software piracy, where the same caveat applies.) The Apache Web server if paid for in cash ought to have revenues exceeding $500 million, given its commanding technical and market lead over regular commercial software. Such valuations may be imprecise and controversial - I could using similar estimates give a figure of at least $50 billion as the notional revenues of "free" resources on the Net - but at least they can be reasonably attempted using statistical valuation methods not altogether unfamiliar to analysts of brickspace markets. Using the Net, though, has made it quite clear that the real worth is in dynamic resources, the communities of people that make up much of the value of even the "static" software on- line. The worth of dynamic resources is exceedingly hard to quantify, particularly since, like communities in the "real world", they are riven with intangibles. Try calculating the worth in dollars of, say, your neighbourhood watch community; or your old-boys'/girls' network; or simply the folk you hang out with to discuss politics (perhaps even economics!). Not easy, maybe impossible. Yet a rough estimate of the importance of dynamic resources is possible: just figure out how much of your energy on the Net is spent in interacting with other people - through discussion groups, interactive Web sites or sites where you give feedback, on-line chat, e-mail - and compare this with the time spent simply reading static Web pages. Until recently on the Net it was universally the case that people spent most of their time interacting with others; now with the explosion of new content, and new people who are still finding their way around, the ratio may not be so high, but I expect that it will always be, in the long run, the Net's dynamic resources that are most valuable. If dynamic resources are the most difficult to evaluate, they are also the most intangible to trade in. Yet whenever you post to rec.pets.cats this is what you're doing: trading in dynamic resources, in your post- of-the-moment that is valuable temporarily, while your value remains. The workings of this system of trade stem from the same motivation of "fun" present when Colin Needham developed the Internet Movies Database - which, built upon newsgroup discussions, is half-dynamic. It is Needham's need to "put back" into the Net after having "taken out" so much that drives most trade in dynamic resources. It is the cooking-pot market of a seemingly altruistic value-in-giving norm that drives the economy of interacting people. If it occurred in brickspace, my cooking-pot model would require fairly altruistic participants. A real tribal communal cooking-pot works on a pretty different model, of barter and division of labour (I provide the chicken, you the goat, she the berries, together we share the spiced stew). In our hypothetical tribe, however, people give what they have into the pot with no guarantee that they're getting a fair exchange, which smacks of altruism. But on the Net, a cooking-pot market is far from altruistic, or it wouldn't work. This is thanks to the major cause for the erosion of value on the Internet - the problem of infinity [21]. Because it takes as much effort to distribute one copy of an original creation as a million - and because the costs are distributed across millions of people - you never lose from letting your product free in the cooking-pot, as long as you are compensated for its creation. You are not giving away something for nothing. You are giving away a million copies of something, for at least one copy of at least one other thing. Since those millions cost you nothing you lose nothing. Nor need there be a notional loss of potential earnings, because those million copies are not inherently valuable - the very fact of them being a million, and theoretically a billion or more - makes them worthless. Your effort is limited to creating one - the original - copy of your product. You are happy to receive something of value in exchange for that one creation. What a miracle, then, that you receive not one thing of value in exchange - indeed there is no explicit act of exchange at all - but millions of unique goods made by others! Of course, you only receive "worthless" copies; but since you only need have one copy of each original product, every one of them can have value for you. It is this asymmetry unique to the infinitely reproducing Internet that makes the cooking-pot a viable economic model, which it would not be in the long run in any brickspace tribal commune. With a cooking-pot made of iron, what comes out is little more than what went in - albeit processed by fire - so a limited quantity must be shared by the entire community. This usually leads either to systems of private property and explicit barter exchanges, or to the much analysed "Tragedy of the Commons." [22] The Internet cooking-pots (in the plural, as it turns out, an examination of which is beyond the scope of this paper) are quite different, naturally. They take in whatever is produced, and give out their entire contents to whoever wants to consume. The digital cooking-pot is obviously a vast cloning machine, dishing out not single morsels but clones of the entire pot. But seen one at a time, every potful of clones is valuable to the consumer as the original products that went in. The key here is the value placed on diversity [23], so that multiple copies of a single product add little value - marginal utility is near zero - but single copies of multiple products are, to a single user, of immense value. If a sufficient number of people put in free goods, the cooking pot clones them for everyone, so that everyone gets far more value than was put in. An explicit monetary transaction - a sale of a software product - is based on what is increasingly an economic fallacy that each single copy of a product has marginal value. In contrast, the cooking-pot market rightly allocates resources on the basis of where consumers see value to be, in each distinct product. A calculus of reputation A crucial component of the cooking-pot market model is reputation, the counterpoint to ideas. Just as money does not make an economy without concrete goods and services, reputation or attention cannot make an economy [24] without valuable goods and services, which I have called "ideas", being produced, consumed and traded. Like money, reputation is a currency, i.e. a proxy, which greases the wheels of the economy. Monetary currency allows producers to sell to any consumer, without waiting for the right one to offer a needed product in barter exchange. Reputation encourages producers to seed the cooking-pot by providing immediate gratification to those who aren't prepared to pull things out of the pot just yet, or find nothing of great interest there, and keeps the fire lit. Money also provides an index of value that aids an understanding not just of individual goods (or their producers), but the entire economy. Reputation, similarly, is a measure of the value placed upon certain producer-consumers - and their products - by others. The flow and interaction of reputation is a measure of the health of the entire cooking-pot economy. Unlike money, reputation is not fixed, nor does it come in the form of single numerical values. It may not even be cardinal. Moreover, while a monetary value in the form of price is the result of matching demand and supply over time, reputation is more hazy. In the common English sense, it is equivalent to price, having come about through the combination of multiple personal attestations (the equivalent of single money transactions). Money wouldn't be the same without technology to determine prices. Insufficient flow of information required for evaluation, and insufficient technology to cope with the information, has always been responsible for the fact that the same thing often have the same price across all markets. The management of reputation is far too inefficient today to be a useful aspect of a working economy. Its semantics are poorly understood; moreover, there is nothing remotely akin to the technology that determines prices based on individual transactions in the monetary economy. In a forthcoming paper I examine the calculus of reputation networks, especially as they would work in a cooking-pot market, and describe a possible technological solution to the problem of efficient reputation management. Conclusion The common assumption that the Net feels at home with free goods and vague trade because its population is averse to money, altruistic or slightly demented is wrong. It is becoming more obviously so as floods of "normal" people arrive from the world outside, and initiate themselves into the ways of the Net. An economic model based on rational self-interest and the maximisation of utility requires the identification of what is useful - sources of value - as well as a method of expressing economic interaction. In the cooking-pot market model, it is seen that while scarcity creates value, but value is subjective, and may therefore be found in any information at all distributed on the Net. The cooking-pot model provides a rational explanation for people's motivations to produce and trade in goods and services, where a monetary incentive is lacking. It suggests that people do not only - or even largely - produce in order to improve their reputation, but as a more-than-fair payment for other goods - "ideas" - that they receive from the cooking-pot. The cooking-pot market is not barter, as it does not require individual transactions. It is based on the assumption that on the Net, you don't lose when you duplicate, so every contributor gets much more than a fair return in the form of combined contributions of others. Reputations, unlike ideas, have no inherent value; like money, they represent things of value, as proxies. Reputations are crucial to seed the cooking-pot and keep the fire lit, just as money is required to reduce the inefficiencies of pure barter markets. However, reputations require a calculus and technology for efficient working, just as money has its price-setting mechanisms today. The cooking-pot model shows the possibility of immense value being generated through the continuous interaction of people at a numbing speed, with an unprecedented flexibility and aptitude towards intangible, ambiguously defined goods and services. The cooking-pot market already exists, it is an image of what the Internet has already evolved into, calmly and almost surreptitiously, over the past couple of decades. The cooking-pot model is perhaps one way to find a rationale for the workings of the Internet - and on the Net, it finds expression everywhere. About the Author Rishab Aiyer Ghosh ([email protected]) is Managing Editor for First Monday. This paper was written in December 1996 and is updated from a version published in First Monday, Vol 3, Issue 3, March 1998. http://www.firstmonday.dk/issues/issue3_3/ Notes 1a http://www.linux.org 1 http://www.amazon.com 2 Rishab Aiyer Ghosh, 1994. "The rise of an information barter economy", Electric Dreams, #37 (21 November), at http://dxm.org/dreams/dreams37.html 3 http://www.linux.org 4 http://www.apache.org 5 http://www.genmagic.com/Internet/Trends 6 Rishab Aiyer Ghosh, 1995. "Implicit transactions need money you can give away", Electric Dreams, #70 (21 August), at http://dxm.org/dreams/dreams70.html 7 see, e.g. Linux distributed by Red Hat Software, Inc - http://www.redhat.com 8 This, and other quotes from Torvalds, are from e-mail dialogues held with the author since October 1996. A consolidated version is published as an interview in First Monday, Vol. 3 Issue 3, March 1998, http://www.firstmonday.dk/issues/issue3_3/ 9 Credited to John Perry Barlow. 10 Electric Dreams, http://dxm.org/dreams/ 11 Rishab Aiyer Ghosh, 1995. "Paying your readers", Electric Dreams, #67 (31 July), at http://dxm.org/dreams/dreams67.html 11a Michael Goldhaber, 1997. "The Attention Economy: The Natural Economy of the Net", First Monday, Volume 2, issue 4, http://www.firstmonday.dk/issues/issue2_4/goldhaber/index.html; Richard A. Lanham, "The Economics of Attention," http://sunsite.berkeley.edu/ARL/Proceedings/124/ps2econ.html 12 Paul A. Samuelson and William D. Nordhaus, 1995. Economics. 15th ed. New York: McGraw-Hill. 13 http://www.timesofindia.com 14 Or the similar Blue Ribbon campaign, see http://www.eff.org/blueribbon.html 15 Tim Clark, 1996. "Gates: Explorer will be huge", C-NET News (August 1), at http://www.news.com/News/Ite m/0,4,2009,00.html 16 Rishab Aiyer Ghosh, 1995. "Implicit transactions need money you can give away", Electric Dreams, #70 (21 August), at http://dxm.org/dreams/dreams70.html 17 Needham's quotes are from private correspondence on file with the author. 18 http://www.imdb.com/ 19 http://www.apache.org 20 Hartill's quotes are from private correspondence on file with the author. 21 Rishab Aiyer Ghosh, 1995. "The problem with infinity", Electric Dreams, #63 (19 June), at http://dxm.org/dreams/dreams63.html 22 Garrett Hardin, 1968. "The Tragedy of the Commons," Science, Volume 162, pp. 1243-1248, and at http://dieoff.org/page95.htm 23 Rishab Aiyer Ghosh, 1995. "Trade reborn through diversity", Electric Dreams, #65 (10 July), at http://dxm.org/dreams/dreams65.html 24 On the importance of attention, see Michael Goldhaber, 1997. "The Attention Economy: The Natural Economy of the Net", First Monday, Volume 2, issue 4, http://www.firstmonday.dk/issues/issue2_4/goldhaber/index.html Copyright � 1998, � � � s � - m � � d @ � -----|||||---||||----|||||--------||||---- Les faits sont faits. http://www.fis.utoronto.ca/~stalder --- # distributed via nettime-l : no commercial use without permission # <nettime> is a closed moderated mailinglist for net criticism, # collaborative text filtering and cultural politics of the nets # more info: [email protected] and "info nettime-l" in the msg body # URL: http://www.desk.nl/~nettime/ contact: [email protected]